Genesys Infomart architect__VA

Hi Partners,

This is Madhav, Sr. Technical Recruiter with Sriven Technologies. I have an exciting or challenging contract job as below, Please have a look at the detailed job description below and reply back with your latest updated word resume for client submission. If you have best consultant please call me on 703 842 4866 Ext 314

Position: Genesys Infomart architect

Location: Franklin Lakes, NJ

Duration: Long term

Required Skills:

Product/Solution knowledge – Genesys framework 7.6 and 8.x, Genesys Voice portal(GVP) 7.6 and 8.x, Infomart 7.6 and 8.x, Routing, CCpulse+.

Must have Genesys implementation/ Upgrade Experience from version 7.6 to 8.x

Must have GVP ( Genesys Voice Portal) Implementation / Upgrade Experience from 7.6 to 8.x

Must have Genesys Solution Suite troubleshooting Experience, Log analysis

Must have production Support experience for Genesys F/W, GVP 7.6/8.x

Must have Genesys Routing design Knowledge

Sound technical knowledge on Genesys SIP server and interworking with media gateways

Management and troubleshooting of media gateways

Genesys VXML scripting knowledge. Knowledge of telera Xml is added advantage

Liaising with the customer technical representatives.

Implement the changes/network as applicable, test the changes and handover to customer.

Should have knowledge of integration of GVP with Nuance

Should have fair understanding of virtual hold integration with Genesys and its troubleshooting.

Verint Call Recording, WFM and Wallboard configuration and integration knowledge

Genesys Certifications / trainings attended

Empirix IVR testing Knowledge

PBX vector programming Knowledge

Good understanding of procedures, application and concepts within own subject area (and understanding them in the context of the business).

Thanks & Regards . . . ?

Madhava Krishna

Sr. Technical Recruiter

madhav

Direct # 703 842 4866 EXT 314 | Fax # 866-725-286

madhava.krishna30@gmail.com: Connect with me on:

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