Contract Opportunity: SAP CRM in Raleigh, NC —

Dear Arun:

TTS Solutions, Inc is a leading provider of professional technology services, specializing in Application Management, Infrastructure Management, High-Tech Engineering and Testing.

This is the requirement currently open: Please send qualified profiles to Raj.

Job Title: SAP CRM

Duration: Long term

Location: Raleigh, NC

Rate: 85-95/hr CT C AI

Client: State Government account ā€“ Dept of Transportation

Job Description:

This position will provide technical and functional support for the CRM functions in NC Department of Transportaton””s SAP environment. This environment services over 5,000 users and includes instances of ECC 6.0, BI 7.0, Business Objects, CRM, Enterprise Portal, Solution Manager, GRC, NWCE, and PI.

CRM support includes but is not limited to: providing guidance in aligning DOT””s business processes with SAP functionality, performing functional configuration and customization, maintaining system integrity, and component integration with ECC and Portal. Additional responsibilities include writing functional and technical specifications, developing test plans & performing system testing.

Candidates need to have solid communication skills and will be responsible for mentoring and providing knowledge transfer to other SAP team members. All work will be performed on site at NCDOT unless approved by management. Standard work hours for NCDOT are Mon-Fri 8-5 pm unless vairation is approved by management.

Candidate must be available to start within 1-3 weeks of being selected.

Knowledge, Skills, and Abilities Requirements/REQUIRED:

CRM functional configuration experience with ECC integration

Understanding of specifications for CRM middleware plug-ins, real time experience on functional side of Enterprise Portals 5.0 & 6.0, web channel CRM 2007 and 7.0

Substantial understanding of CRM components and technical objects like ABAP user exits, business add-ins, BAPI””s, Idocs, Bdocs, RFC requirements, middleware configurations, Web-UI customization & configuration, common middleware replications related to customer master, pricing conditions, product master, enhancements & document replications such as CRM orders

Business partner type customer, employee & contact person definition and replication between ECC & CRM. Design of organization structure and incorporating concepts such as Org data determination, partner determination, etc.

Hands-on middleware configuration for downloading the master data components, business partner data, product master, installed base & I-objects. Replication management including the order replications, FICO integration, service processes, etc.

Configure the WEB UI work links, direct links, etc., assignment to the business roles, using base customization concepts such as service orders, actions, status management, business partner data management, I-base management, surveys

Customization of item categories, item category determinations, work flow, processing claims, processing change requests, web requests in Grants Management. Business Warehouse integration work & work on BOBJ reports to sync with CRM dashboards by linking to the business roles

Experience with writing functional specs, solution design, determining the logic for GAPS, testing & training


Public Sector Grantor Management and Solution Manager experience

Please respond with Resume, Rate and Phone numbers of the Consultant. Make sure the Consultant’s skills match the requirement.

Please share some qualified resumes soon. I will contact you, if I need more information.


Raj Charan ā€“ Lead Recruitments

Tel: (512) 686-4657| Fax: 512-857-8729

Address : 13809 Research Blvd., Suite 279

Austin, TX 78750, USA


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